Return Policy

Last Updated:

Service Cancellations

If you need to cancel or reschedule your styling appointment, please contact us at least 24 hours before your scheduled time. Cancellations made with less than 24 hours notice may be subject to a cancellation fee.

Refund Policy

Due to the personalized nature of our styling services, refunds are handled on a case-by-case basis. If you are not satisfied with your service, please contact us within 7 days of your appointment to discuss your concerns.

Rescheduling

You may reschedule your appointment up to 24 hours before the scheduled time at no additional charge. Rescheduling requests made with less than 24 hours notice may incur a rescheduling fee.

No-Show Policy

If you fail to attend your scheduled appointment without prior notice, the full service fee may be charged. We understand that emergencies happen, so please contact us as soon as possible if you cannot attend.

Service Modifications

If you wish to modify your service package after booking, please contact us to discuss available options. Modifications are subject to availability and may result in price adjustments.

Dispute Resolution

If you have concerns about our services, we encourage you to contact us directly. We are committed to resolving any issues and ensuring your satisfaction with our styling services.

Contact Us

For questions about cancellations, refunds, or returns, please contact us at:

Email: partners@quarrionthrexxon.world
Phone: +64 21 128 7814
Address: 17 Dobson Street, Spreydon, Christchurch 8024, New Zealand